FAQ

How do I use my new products?

You'll find usage instructions on each individual product page under the tab "Application". If you're sampling more than one new product, try each new product separately over the span of 1-2 weeks. If you have a negative reaction, stop using the product immediately. If you have sensitive skin, we recommend starting with an overnight test patch under your jawline, and giving your skin a full 24 hours before judging the result.

 

How do I maximize the shelf life of my new products?

Every Heart of Gold product is made by hand in small batches with natural ingredients. Our products are skin food on so many levels, and like fresh produce, they should be used up quickly. Always store your products in a cool, dark place, and refrain from placing glass droppers directly onto skin. Use very clean hands or implements to remove product from jars. HG products are alive and ephemeral, and you must purchase them with the intention of using them promptly and consistently. Because nature is unpredictable, our products may vary in color, texture, and scent.

 

Are Heart of Gold products chemical-free?

No, and neither is anything else (nerd disclaimer- except inside a vacuum). Air is a chemical, water is a chemical. Our own bodies are composed of chemicals. That said, we always prefer to use the most vibrant virgin cold-pressed oils, farm-fresh or wildcrafted botanicals, and occasionally high quality, traceable active ingredients. We try our best to avoid using any potentially dangerous and/or untested lab-synthesized chemicals. We always avoid parabens, pthalates, formaldehyde releasers, PEGs, phenoxyethanol, petrochemicals, and synthetic fragrances & colors.